Vehicle Shipping FAQs
Straight answers about cost, timing, preparation, equipment and delivery.
Common Questions
What affects the cost of vehicle shipping?
Distance, vehicle size and weight, whether you choose open or enclosed equipment, whether the vehicle runs, how accessible both addresses are, and current demand on the lane. Because those inputs move, we quote based on your actual details rather than a fixed price list.
How long does vehicle shipping usually take?
Short trips within Arizona are often completed in a day or two, regional routes typically take one to three days, and cross-country moves generally fall in a seven to ten day range. These are realistic estimates rather than guarantees, since weather, traffic and hours-of-service rules all affect a route.
Is my vehicle covered during transport?
Coverage is carried by the carrier operating the equipment and the details vary between operators. We will tell you what applies to your specific shipment and point you to the carrier's documentation so you can read the terms yourself rather than rely on a general assurance.
Can I leave personal items in the vehicle?
We recommend against it. Carriers are authorised to transport vehicles rather than household goods, items left inside are typically not covered, and loose objects can shift during a trip. Anything valuable should travel with you.
Can you ship a vehicle that does not run?
Yes, provided it rolls, steers and brakes. Non-running vehicles are loaded with a winch or lift gate, which requires specific equipment, so tell us the condition when you request a quote and we will match the right truck to the job.
How should I prepare my vehicle?
Wash it, photograph it in daylight, remove personal belongings and exterior accessories, leave about a quarter tank of fuel, check tire pressure and battery condition, disable alarms and toll transponders, and be ready to hand over one working key.
Do you pick up from my home?
In most cases, yes. The driver comes as close to your address as a full-size truck can legally and safely reach. If your street is narrow or restricted, we will agree on a nearby lot with room to load before the day of pickup.
How far in advance should I book?
A week or more of lead time gives the most flexibility, and longer is helpful during the autumn and spring seasonal peaks in Arizona. Shorter notice is often workable when the lane has available capacity, so it is always worth calling.
Can I check where my vehicle is?
Yes. You can contact the assigned driver directly for location updates during transit, and you can contact us at any point about the booking itself. We will also reach out as the vehicle approaches the delivery area.
When and how do I pay?
Payment terms are agreed when you book. Many shipments settle at delivery, and accepted payment methods vary by carrier, so we confirm those details with you in advance rather than leaving it to the day.
What happens if something is wrong at delivery?
Note it on the bill of lading before you sign, photograph it immediately, and contact us the same day. The condition report from pickup is the comparison point, which is why the inspection at both ends matters so much.
Should I choose open or enclosed transport?
Open transport suits most standard vehicles and schedules faster. Enclosed transport suits collector, exotic, low-clearance and freshly restored vehicles, and anyone who wants the finish protected from road debris and weather. We are happy to talk it through.
Still Have a Question?
Call (602) 844-1826 or email [email protected]. If the answer depends on your specific vehicle or route, we will say so rather than guess.
There is a belief that all carriers are interchangeable. Equipment, experience and communication vary considerably, and matching a specific vehicle to appropriate equipment is a large part of what planning a shipment involves.
Another is that personal items travel free inside the vehicle. They generally should not travel at all. Carriers are authorised to move vehicles, household goods fall outside that authority, and items left inside are usually excluded from coverage.
The cheapest quote is not automatically the best value. A price set below what a lane realistically pays can leave a vehicle waiting for assignment, and waiting is usually more expensive than the difference in the quote.
Some customers expect a guaranteed delivery date. Reputable transport works in windows because the road does not cooperate with fixed schedules. Anyone promising an exact hour a week ahead is describing a hope rather than a commitment.
Get a Free Quote
Call (602) 844-1826 with your route and vehicle details.
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Nearby Service Areas
Start at our vehicle shipping home page, compare every option on the services overview, or contact our Glendale office.